Contact Us

Contact Us

Bay Village Resort & Spa
26 Dunn Bay Road
Dunsborough WA 6281
Phone: +61 8 9755 3397
Fax: +61 8 9755 3790
Email: info@bayvil.com Click here to submit an enquiry form

Travelling from Perth: Take the Kwinana Freeway and head for Mandurah, Bunbury, Busselton, Margaret River. Take the Busselton by-pass and at the roundabout turn right towards Dunsborough on Caves Road

On approach to the Dunsborough town centre (the golf course is on your left), turn right at the roundabout (Seymour Boulevard), travel approximately 50 meters to the next roundabout and turn right again, then to the T-junction and right again (another roundabout) which is Dunn Bay Rd. The resort is then immediately on your right.

Haven’t got a car? Dunsborough Taxis operate an Airport Shuttle -Perth/Dunsborough return Monday- Fridays. Contact Peter 0409 568 688

TERMS & CONDITIONS

COVID Procedure – Current until further notice:

By accepting confirmation of your reservation with Bay Village Resort & Spa Dunsborough, you or any of your guests utilizing the same accommodation confirm you have been in Western Australia for a minimum 15 days prior to your arrival at the resort. If you have traveled from overseas you also agree that you have completed the Western Australian Government mandatory COVID testing and isolation procedure.

Check in available from 2pm.  Check out by 10am

Deposits

NO DEPOSIT required outside premium periods (unless booked within 5 days of arrival) when full payment is required.

All reservations must be accompanied by a valid credit card – Visa or Mastercard only.

PREMIUM PERIOD DEPOSIT: 50% deposit on booking and balance payable 2 week prior to check in.

PREMIUM PERIODS: Easter, WA School Holidays  – Christmas Holidays , April, July and October; Public holiday (Long Weekends) or Special Event Periods, such as Margaret River Gourmet Escape, Ironman, School Leavers Period (extra Terms & Cons apply, please contact info@bayvil.com for further information or download from bayvil.com); & Wedding or Group Reservations.

GROUP-WEDDING BOOKINGS

A 50% deposit is required at the time of reservation and balance payable 2 week prior to check in..

CANCELLATIONS/REFUNDS

SPECIAL NOTE RE COVID-19: Due to the unpredictable nature and changing Government regulations, any paid forward deposits unable to be used on the reserved date due to the pandemic will be carried forward as a credit for use at a later date outside premium periods.

FREE Cancellation up to 14 days prior to check-in on bookings OUTSIDE PREMIUM PERIODS  (as per Deposit Terms above). Cancellations within 14 days, the first night to be paid in full.

PREMIUM PERIOD CANCELLATIONS/REFUNDS: 31 days prior to arrival, the deposit refund less a $25 administration fee; 30-15 days prior to arrival 50% of the deposit paid will be refunded less a $25 administration fee. 14 days or less, no refund.

Shortened Stays once in-house – no refunds.

Management reserves the right to charge a bond should no valid credit card be available. Management also reserves the right to charge patrons for any damage to units or their contents or missing items and to change unit styles should unforeseen circumstances prevent the nominated unit style being available.

Reservations will not be accepted from persons under the age of 18 years, unless accompanied by an adult or guardian sharing the same accommodation.

School Leavers Bookings are accepted in Cottages, Chalets & Villas (not in Apartments or Apartment Rooms) and under strict Terms & Conditions which are available on the Accommodation Page.

Privacy Policy

Information provided to Bay Village Resort & Spa Dunsborough will be stored securely and will not be on-sold. It is a condition of submitting your email address that you may receive electronic communication from the resort in the future. If you do not wish to receive such information, please do not supply your details. If you are inadvertently sent a marketing email, or if you are already on our database and would like to be removed, please email us with the note in the subject heading please REMOVE.

Click here to view our Booking Requirements & ConditionsLittle Content Image